I ordered SIM online with order number is 203251068 on 9th November. I asked for portability from another operator. I have still not received the SIM card and my current SIM is deactivated. Also I received the bill of 22. 57 euro. May I know when will I receive the SIM and why I a charged 22. 57 Euros without even using the service ?.
I need to speak with you in English please. I have tried phoning, but your voice mail is too fast to understand. Please is there an english speaking service?.
Hello sir, I am studying in France. But I speak only English. I am using BBOX. Now I want to cancel the contract. Please help me what to do. My phone number is 0783642883. When I went to Bouygue office at Rouen, they told me to call customer care of Bouygue. I am a student in Rouen. Now I got Internship at Castre. So I am moving to castre, France. The house owner told me their I have to use another internet.
Mon téléphone portable a été perdu ou volé en Inde la semaine dernière. Je pense qu'une personne utilise mon portable. Je permis le blocage de mon mobile svp. Le numero est 0664368671. Mon numero en Angleterre aujourd'hui est 90
Le Clos Rabelais
34 Rue Rabelais
Message from James Parker . Do you have an English speaking helpline. Mobile no 42.
Hi I wonder if you can help, I have an account with you for internet in France, I have some problem with my bill, is there a number I can call you on to explain in English, or a website I can use without having to access my account as at the moment I cant get into the account without a user name and password, and I do not seem to have either. Thanks in anticipation of your help. Best wishes. James Parker .
I have a bbox with the basic range of television channels. An italian lady will be in my apartment for a month in January - is it possible to subscribe for one month to the italian channels and, if so, what is the procedure - I am in UK so must arrange by internet. Thank you.
I apologize for not speaking French, but we purchased a SIM 0664844923 while in France and recharged it again in France. We have found that the phone ceased to work once we crossed into Luxemburg and it also has not worked in Belgium. What is the problem.
I am in the USA. Just returned from Toulouse. Bought a Bouygues SIM card at a store. I paid 13 Euro for card and was made to pay an additional 40 Euro. In short, got nothing...phone did not work (I think for a day or two only) and was a total disaster for me not to mention I feel like I got ripped off for paying so much money for nothing in return. Please contact me: Jim Braver (USA)
I just returned on June 17th from France to Boston. On June 11th, I bought a Bouygues SIM card at Toulouse airport. In short, it was a total disaster and I had no phone for a week. I was able to use it for a short time for GPS and also for internet. I was made to pay an additional 40 Euros which expired in 12 hours and did nothing for me. The customer service line was completely useless. I paid 13 Euros for the card, 40 Euros for time I never used and I feel I was completely ripped off. It was a total disaster for me and made my trip extremely difficult not to mention losing money. I would appreciate it if someone could contact me. James Braver 617
Same question. Can not really be that difficult since orange is capable of helping non french speaking customers.
No complaint, I have a question. Do you have an English speaking helpline please ?
I have a Contrat De Service which I wrote to Bouygues (Calais) to cancel on 23th of September 2014, but since then, two further payments have been charged to my bank account. My details are as follows: Telephone number 06 62 84 33 43, SIM number 893320 ten 13 05 50 42 570
Contrat De Service number AD 140806-68432. This contract should have been canceled by now,but I am still being charged. Please advise as soon as possible how this matter can be resolved.
Dear Bouyges Telecom team,
Hope you are doing well.
I had a problem in my internet box, there is no connection. When the technician came to set the internet, he told me that there was a problem in the connection and another technician would call you to come to fix this problem. Up to now, i received nothing. Please help me to solve this problem, my entire work is based on the internet and am facing many problem due this problem of the internet.
Telephone number of internet box: 0983663995
Mobile number is 0762734618
Address: nine Rue De Lota, Paris, 16em
Many thanks and best regards,