Dear your customer support,
I am playing poker tournment somehow the server at Bovada disconnected my game. How do I get my money back?
My original E mail account is no longer open anthony. is no longer open I have a new E mail account which is can you help me.
They tell me I have to upgrade my OS to windows ten which means I have to buy a new computer or I can no longer play poker on this site. They have blocked my account and tell me they cannot close my account and send me MY money. The customer service guy I spoke with on the phone said they will just keep it.
I played a $20 knock out tourney last week, I was disconnected "BY Bovada" there was nothing wrong on my end I was positioned to win the tourney, instead, I ended up blinding out Called them, and they refuse to acknowledge these facts, even tho, my wife and sister in law were here to see it I tried and tried multiple times to reconnect The site said there was something wrong on my end. Bullshit. My internet was working just fine I figure they screwed me out of about $250. Called again, and they want to know the tourney number, etc., how the fuck do I know that. It's all on their systems I'll be glad when poker is allowed in the U. S. A. Tired of this crap. Cannot trust them.
Your site must be rigged, I am not sure if you can go back and see my hand history, but there is NO WAY i could get that many constant bad beats. Thanks for the horrible experience, I won't be using your site again.
The MI ES are busy and i need to speak to them urgently. Ease call to 7876304813.
Why wont you answer the phone. I am in malta. Trying to use a visa card. Please call me at 356 9935 2045. Thanks Jake .
I'm writing to because you have a crooked site never have I seen beets like I've experienced on bovada things that do not make sense I was playing a turny was complaining about the site all of a sudden I start losing every hand I push all in for 30000 chips and one of your ringers calls with ten two of site and hits full house and I have questions who does that no really poker player you guy are fake your site is a scam.
never spoke to anyone no one ever answered about when site will be up