This complaint is regarding your Charmin fresh mates to go. I do not know if the product had simply been on the shelf too long. It took me five minutes to get it open in a fashion that would permit resealing. Just a suggestion, hand it to an employee unfamiliar with the product and ask him/her to open it in a fashion that will allow resealing and say nothing more. I think you'll have a clear demonstration of the issue.
Charmin has been my pick of tissue for years, but lately my packs have been feeling like cheap tissue and I pick this brand basically for the softness and I feel like I been cheated and plan on starting to try new tissue if you all do not do better thank u.
The quality of your Charmin Basic just keeps on getting thinner and thinner and most times it has to be doubled to use. It also has begun falling apart when it gets wet. Never did before. We go thru a roll every 2-3 days and there are only two of us.
I am sending this for my son as he doesn't have a computer and tried to call the one 800 number. No answer after numerous tries. He told me that he found a piece of wood in his package. I didn't ask him any other info. He wanted me to ask if someone would call him about this. His name is Ken Betchinski . . Here in Vancouver B. C. Thank you.
I really like your Charmin tissue, but I do not understand why the roll tube is always crushed. This makes it work poorly in the holder. Most other tissues we have bought have rigid round tubes and it shouldn't be a problem for you to do that. What's the problem?.
I am very unhappy that you have changed your Charmin Ultra Strong toilet paper It is now comparable to most other cheaper, lesser quality toilet papers and yet, it costs more So your advertising stating that less toilet paper is needed when using Charmin, is not longer true. Therefore it is false advertising Also, so much for not leaving pieces behind, this is now a false statement as well It is no longer ULTRA STRONG EITHER Fingers go right thru it, just like the cheaper toilet papers Stop cutting costs and making your consumers suffer Please return to making Charmin Ultra strong the way it used to be.
I am an 83 year old female who has used Charmin Mega Roll Toilet paper for many years and been very satisfied. However, the last "four rolls in one" Charmin Mega Roll Toilet paper proved to be most unsatisfactory. The rolls definitely were not four rolls in one. It was more like two rolls in one. I hope this is a production error and not a decrease in quality.
I want to know did you change glues were you glue the end for i have boughta 24 pack double rolls charmin ultra soft and by the time you get it apart you have nothing out of a 24 pack i might have got a six pack of paper, i am sorry i don't have money to throw away, i hope you tell me this was mess up for i will not buy again until this is resolved, thank you.
I bought charmin for the fist time this month, and I hate it. It leaves price of toilet paper behind. The absorbency and softness is amazing, but it still leaves toilet paper behind. I'm going to be switching back to my regular brand. No name, works every time. Might have to use a little more of it, but it's more worth it for me. I hate lifted over toilet paper on me. It's not healthy or wanted. So until you change this one thing wrong with your product, then I'm not going g to be a customer. By the way I bought the charmin ultra soft. It's so soft, but leaves prices behind. Fix that and I and many people I know would be more satisfied.
So, Your Charmin Ultra Strong states, "It is the strongest on the market and can hold up to four wet quarters. " My brother has proven you wrong, our off brand premium toilet paper can hold up to eight wet quarters. I feel you are very misleading. Therefore, you are liars. Quit lying to the human race.
HellMy name is MichaelOrmanI purchased your 18 roll package of Charming Ultra Strong Mega Roll toilet tissue. About half way through contents we started finding that rolls were single ply rolls. I did not pay a premium price for single ply tissue. This was the second time that that I purchased a defective package and they were purchased from different storesIs this a common problem?
Sometimes the new roll of paper is incorrectly perforated, i.e, down the middle of the roll instead of side-to-side. This causes the tissue to unwrap in a shredded fashion. In looking at the package wrap, there are instructions to send the receipt for a refund. I haven't a clue when I purchased the tissue as I stock up as I find it. I am just hoping someone could review the quality assurance process involved in the production of the tissue. As I mentioned, this is something that has occurred before and it renders the toilet paper unusable and is a waste of money for the consumer.
I have been a faithful customer of Charmin Toilet Paper. However, I am writing to express my disappointment with Charmin as they have cut the size of their toilet paper down and it is noticeably more narrow. Not only is it uncomfortable to use, but I resent the fact that I am sure itwas done just to save paper, but make more money. As a result, I will be looking to purchase a different brand of toilet paper.
I have purchased Charmin Ultra Soft Toilet paper, 30 big rolls The paper sticks together and is hard to unrapp and unable to be used. Very dissatisfied with the product. I believe it was processed poorly. The UPC number is 37000-06459. Will await your reply. The other number that I have is 957945021.
This is the 2nd time I've bought this product. The first time i purchased this product i fell in love. So the second time i purchased your product i purchased two packs of 36 count. I was very dissatisfied with one of the packs of tissue it had hard pieces as if it was old and had been sitting for a long period of time. I felt i should let you know first to keep a customer oppose to broadcasting it.
What happened to your Charmin Sensitive with Aloe? It's terrible now. Ever since you begin to package it in the six roll Mega size that says with lotion (not aloe) it is NOT the same. My men won't use it anymore. So I quess we try Cottonelle with aloe and hope for the best. This is like when coke messed with their product. You should have left it alone. We have used Charmin since Mr Whimple said "please do not squeeze the Charmin".
Recently bought charm in ultra strong instead of ultra soft. Hate this product. Maybe got a defective batch. There are Holes in the sheets and it is not at all soft!Also, the roll size and sheet sizes are much smaller than usual. Is this the new Charmin? Let me know, so i do not purchase again. Karen Knopf 8601 Westover Drive Prospect, KY-40059.
I have been buying Charmin toilet paper for years and have never had any issues until just recently. Unfortunately the last pack i bought is coming apart at every third sheet consistently and it's not just on one roll, but all of them. I hope to hear back from someone at the company as soon as possible because needless to say not only am i highly disappointed, but it is also making it impossible for the pack i bought to be useful to me. I hate to think that i flushed my money down the toilet instead of my toilet paper as i had planned.
I have you ed charmin toilet paper for as long as i can remember, So it somewhat saddens me to say that i will no longer be purchasing charmin. It is you fortunate, but since proctor and gamble has decided to shorten the width of charmin i will be moving to another brand. If costs were the problem i would have preferred the price be raised slightly than to shorten the toilet paper. If this new width b es the industry standard i may switch back, Otherwise good bye charmin.
I was just in the restroom and opened you a new bag of charmin with thirty rolls and the first package i looked at had poop on one of the rolls in the package i tried contacting the one eight hundred number, but it was all automated. I am extremely you satisfied with the product and the customer service you provide.
I was so disappointed to see my Charmin Ultra-Strong rolls decreased by 3/8" without any price reduction. It now looks totally weird on my standard size roll dispenser. I feel so ripped-off! I'll be switching to another brand with my next purchase.
Have been a loyal customer of your product for many years. Used the Ultra Mega rolls and the last set of rolls purchased are narrow beyound use. While you may have thought this would be a cost saving measure on your part, we will not be purchasing Charmin products going forward. This was a rediculas move on your part. The width of the product no longer keeps your hand clean when used. Koodos to the executive that got this change aproved. If you come to your sences, please advertise so I can try you again if corrected.
Who's running that joint now ? I've used your product for years and nobody else's, many times a day in fact . Yor Ultra soft WAS the best product on the market I am a Musician and I never left home without it and even took it over to Bosnia and Afghanistan when I played for our troops and handed it out to soldiers Now you've made the rolls smaller, they are tough as nails now and the print you put on them has turned them into sand paper Yet you still charge the big buck ? Slap that college kid that you put in charge of screwing up a great thing and go back to the product that made you famous, the money you are saving now with a sub standard product is only gonna come back to bite you in the arse when sales drop . I should own shares in this product for the amount I've purchased and am sad to tell you, you've forced me to change companies :( not by my choice, but by that dumb college kid screwing it up I WILL expect a response to this sad state of rough poopiness!
I have been using your toilet paper for many, many years now. I do not like how you have it now. The narrow rolls. They look real bad on the holder. I know you probably have done this to save a little, but I would much rather have the normal width and a few less sheets.