+33-1-46481000, Fax: +33-1-46481050 is the Contact Phone Number of Chronopost. (See More Contact Numbers Below).We have briefly described Chronopost with all contact information. Get more customer service numbers of Chronopost. Post issue for any problem with Chronopost. if you find Chronopost customer service number wrong, then please tell us in comments of Chronopost.

Chronopost International is a Portugal based company operated in the world's courier industry. It is a wholly owned subsidiary of the La Poste S.A, is the mail service of France. The Chronopost International is specialized in courier services and it is committed to distribute parcels and letters to all companies and private sectors based in France, Rome, Munich, Barcelona, Brussels, Berlin, London, Tokyo, Hong Kong, San Francisco and many others.

List Of Some Valuable And Important Customer Service Numbers Of Chronopost

Chronopost is the globally pioneered and the most diversified courier and logistic Company that offers logistic services to the customers across globe. The Company also offers plenty of customer service numbers with the motive to assist customers to get the larger benefits from the Company. Some of the useful customer service numbers of the Company are as follows:
  • Chronopost Customer Service Number: +33 (0)9 69 39 13 91, from Monday to Friday (8am-7pm) and Saturdays (8am-12pm)
  • Technical support Customer Service: 707 45 28 28
  • Av. Infante D. Henrique Lote 10 - Olivais Sul 1849-003 Lisboa, Phone number: 21 854 60 00
  • Rua Nossa Senhora do Amparo, Nº 2501 4445-153 Alfena, Phone number: 22 968 83 00
  • For any kind of quaetion or coplaint about the services call at: 0 825 801 801 (0,15 € TTC /min)
  • Customer service number for Service Client Particuliers: 0 969 391 391 (appel non surtaxé)

Chronopost International Company has been providing its courier services since 1985. The head office of the company is situated in Antony, France. The Chronopost International has complete presence in over 230 countries across the world. It has over 300,000 clients in the world. Chronopost is listed at No. 1 in France and at No. 2 in Europe region. During 1997, the company commenced its operation as Chronopost Portugal in Portugal. Chronopost Portugal provides its services in 13 areas which include Évora, Viseu, Coimbra, Lisboa, Vila Real, Faro, Porto, Guarda, Leiria and Torres Novas, Funchal and Ponta Delgada.

Chronopost Address Detail

Chronopost address is 10 Place du Général de Gaulle, Cedex, Antony, France.

Chronopost contact person

The contact person of Chronopost is Na.

Chronopost Customer Service Phone Numbers

The Customer Service Phone Number of Chronopost is +33-1-46481000, Fax: +33-1-46481050 (touch to call)

If the contact information is incorrect, please let us know HERE

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Chronopost Customer Service Phone Number Complaints and Reviews

Customer service phone male
Mr. Avijit Shee TellsNov 18, 2016

A parcel containing very important document has been sent to me from Lille France on 14 th November evening European time. Tracking number is : GK010277235FR. I had last update on 16th November, 7:41 am European time. This is very much worrying. I need the document very soon. Moreover I am not getting any info regarding that. Please let me know the updates about that parcel and arrange a speedy delivery. Regards,

Customer service phone male
Mr. Arvind Kumar TellsNov 14, 2016

Dear Chronopost team

This is regarding consignment number 97J


Customer service phone male
Mr. Boris Stavrovski TellsNov 12, 2016

My tracking is XF701663901FR - delayed by customs in USA - please provide number I should call here.

Customer service phone male
Mr. Alain Arnaud TellsNov 03, 2016

I have three parcels that arrived from france on the 04 September 2016. HW571011637FR - HW571011645FR - HW571011654FR
It says that they are sitting at the 5350 depot in Johannesburg, but I have no details or contact information. How do I get my parcels which have been sitting for two months now?
Who do I contact and how do I get the local tracking numbers.

Customer service phone female
Ms. Nicolas Claude TellsNov 01, 2016

Good evening

I expect a package which is on deposit on New Delhi No : 6112 since saturday i would know when it will be delivered to me this is rather urgent

No Chronopost : XE315867020FR

thank you for you reply


Nicolas Claude .

Customer service phone female
Ms. Amreen Jan TellsOct 28, 2016

I have been tracking my courier that has been posted from Marcoule, France to Del India. Tracking Number:XF933194737FR. It is showing, out for delivery since, 26-10-2016. Kindly look into the matter and please let me know.

Customer service phone male
Mr. Rim Ibrahim TellsOct 27, 2016

Any email address for Chronopost as I received an email from you and I think it is a hacker email I need your confirmation / verification please.

Customer service phone male
Mr. Imraan Abrahams TellsOct 21, 2016

Hi i have the same problem with a package from france too. My package has been at the jhb depot since monday(17/10). Very little info on the web, i got the number of the depot 5350 it is 0119616077. They only open on monday.

Customer service phone male
Mr. Warden Pienaar TellsOct 20, 2016

Parcel: XF701635888FR / 271
This Parcel was send from Axemotion in France by Chronopost to South Africa. The tracking indicate parcel at Johannesburg ZA(depot5350)
Please urgently advise what the problem is and contact number for
Depot 5350. Unable to find information on Website
Kind regards
Warden Pienaar

Customer service phone male
Mr. Franco Pacchioli TellsOct 16, 2016

reference :GX 010 292 113 FR code 08 22

haqs been delivered to NEW DELHI Company Seal (Depot 6112)
date 23th August. I nevber received the courrier

my address in the courrier was :
Franco Pacchioli
NS Bechtel
Green retreat
Mothikhavdi JamNagar

thanks for your answer.

Customer service phone female
Ms. Caryl Lansdell TellsOct 11, 2016

I want to follow up on this tracking number. Xf932265635fr. This is for a machine from enagic france to g lot in south africa.communication says it is in depot jhb 5350. Problem with invoice or customs. Please urgently advise what the problem is and a contact number for depot in jhb. Unable to find information on website. Kind regards cd lansdell Co. Za or contact +27 795255072 urgent.

Customer service phone male
Mr. K. Prabu TellsOct 11, 2016

Hi Team,

I did not receive my parcel from France which was sent on 21st September from France. Expedition Number: 75J
GK 000 990 910 FR Code: 4238.

Customer service phone female
Ms. Shruti Gade TellsOct 10, 2016

We would like to get an update about the shipment of our two parcels being shipped from France on 29-Sep-2016 with the Tracking Ids XF932460246FR and XF932460524FR respectively. It was supposed to be delivered to Mumbai, India by 04-Oct-2016, but on tracking on your website it is showing a result of being delivered in Delhi which actually had to be Mumbai. Kindly update us about the same as soon as possible.

Customer service phone male
Mr. Sayda Sultana TellsSep 20, 2016

I, Sayda Sultana, had a parcel from Paris under reference number XE316074640FR, did not receive the parcel yet. But in tracking it showing delivered. Even I did not receive any phone too. Please take necessary steps to get my parcel.

Customer service phone male
Mr. Sayda Sultana TellsSep 20, 2016

I did not receive my parcel, but it shown delivered. Even I did not receive any phone call too. My parcel reference number XE316074640FR. My Address : 2B, Radiant Dhalia, H-30, Rd-3, Block-B, Jahirul Islam City, Aftab Nagar, Badda, Dhaka. Phone is 01819-400820.

Customer service phone male
Mr. Noor E Rabbi TellsSep 19, 2016

Can you please inform us how we can collect a parcel in Dhaka, Bangladesh which is sent from France. Also need to know is there any office of yours in Bangladesh or any liaison office here. .

My tracking number is XF931884663FR. Please advise urgently.

Customer service phone female
Ms. Bah-traore Charifatou TellsSep 15, 2016

Hello, our package in not reach as mention on the site, GK010251710FR,
how to contact the office in new Delhi.

Customer service phone male
Mr. Meenakshi TellsAug 30, 2016

We are not ablt track our consignment, there is no updates from last three days. Please revert us as soon as possible. XF931327311FR.

Customer service phone male
Mr. Pramod TellsAug 24, 2016


I have not yet received teh courier and its ben almost 15 days. Could you please assist me?

Thanks, Pramod .

Customer service phone male
Mr. Abdeltif TellsJul 12, 2016

I am waiting for an urgent document since tuesday 5th, july from France and we paid 59 EUR to be express delivery, however we are on 12th, july, but i did not receive it and i have to post poned my appointment twice. Its not acceptable at all. Please check and advise. My parcel tracking number is XE317403205FR
My cellphone: 2.

Customer service phone male
Mr. Anshu TellsJul 02, 2016

+91 9958097979. MY Chronopost NO. , WANT TO KNOW THE DELIVERY STATUS ASAP.

Customer service phone male
Mr. Sanjiv TellsMay 19, 2016

HiOne our Import consignment tracking No. GK010350788FR received at Delhi airport, as per your tracking details it shows you are waiting for consignee details and duty payment. Please give us your Delhi office contact details urgently.

Customer service phone male
Mr. George TellsMay 16, 2016

Hello, I am tracking my Parcel from France to South Africa, the parcel is now in South Africa and i need the contact details of your urgent in South Africa.

Customer service phone female
Ms. Barkha Bhatia TellsMay 11, 2016

We are awaiting a Chronopost against Number XE316892520FR. The tracking shows that it is in Delhi since Monday, but due to incorrect address - you are unable to deliver. Please note that the address is
UP - 201303

Tel - 0120-4330071.

Customer service phone male
Mr. priyesh TellsMay 10, 2016

I have the same problem. Did yo manage to find the contact nmber for the new delhi depot 6112 Thanks.

Customer service phone female
Ms. Sarah Copper TellsMay 03, 2016

I have been told my packages were delivered. They were not. Several packages now. I have not left my hose. Today I watched the road all day. No one came. There is a signatre for one delivery. It is not mine. I am very angry now with Chronopost. I leave for vacances in three days.

Customer service phone male
Mr. Caesar Lontok TellsMar 30, 2016

Dear Sir/Madam, Your customer Phone number is not working, 3314648100.i have a shipment with tracking reference XF926868827FR, and your website showing is was delivered 27th MARCH 2016, received by ABU BAKAR. We do not have staff with that name, hence please provide us your local contact here in Jeddah Saudi Arabia. My name is Caesar Lontok, assistant of GOPAL Karthik. (c/o National Biscuit and Confectionery Company) telephone: 636 06 06 ext:310.

Customer service phone male
Mr. Devang Shah TellsMar 21, 2016

Dear Sir/Medam,

We need delivery of parcel number XF926123531FR which have status as below
Saturday 02/13/2016 09:11 AM Consignment Customs clearance in progress Scan location : New Delhi - IN(depot 6112). Pls. Give Indian contact number Of Chronopost.

Customer service phone male
Mr. Devang Shah TellsMar 17, 2016

I need your help for Post number XF926123531FR. We have found tracking status as customs clearance in process since 2nd March 2016so we need your Indian contact details. My contact number is +91 8980025693.

Customer service phone female
Ms. Marcela Troncoso TellsMar 08, 2016

I am contacting you to know when the airwaybill number XB422421553FR will arrive at destination (Canaan Ct, USA). We need that the delivery is made very urgently. It's been picked up from origin on March 2. Customer is desperate waiting for it at USA and we might lose this customer if he doesn't receive the parcel immediately. Please advise by return. Thanks for your help in this matter. Best regards,
Marcela Troncoso .

Customer service phone male
Mr. Amandeep TellsMar 01, 2016

I am expecting a article from India, it was booked on 9th February and handed over to Chronopost on 11th February according to India post tracking information, the article number isEF212165444IN, its been 20 days now and i have no information about the article, i called Chronopost many times, but dint get a satisfactory answer yet? its very important document please consider it, I AM IN BORDEAUX FRANCE. Thanks MY MOBILE NO +33 651402057.

Customer service phone female
Ms. Mulalo TellsMar 01, 2016

Hi - what's the local courier partner for Chronopost deliveries sent to South Africa. I need the document extremely urgently and I am unable to get more info from the website? Help Please.

Customer service phone male
Mr. Vidyaranya Rao T TellsFeb 17, 2016

HI, Chronopost web says GK010234668FR shipment delivered on Mon 02/01/2016
12:00 PM, But still we didn't received the shipment. So please call my +91 09739903985 or share the contact person details in India.

Customer service phone male
Mr. Mohamed Sonday TellsJan 20, 2016

Good day I have the same problem. Can you please assist. All info i get is that it is at depot 5350 johannesberg. Thank you.

Customer service phone male
Mr. Willie Naude TellsDec 08, 2015

I want to find out about my parcel with tracking numberXF923776344FR. I need it urgently and want to expedite the delivery process, the parcel is in Johannesburg in south Africa, please assist with the contact details for your depot no 5350.

Customer service phone male
Mr. Arunava Roy TellsSep 24, 2015

Please let me know Kolkata Airport Sorting Office Phone Number.

Customer service phone male
Mr. Thomas TellsSep 10, 2015

To whom it may concern, One of my suppliers in Madagascar send me a package to India (XE 315 190 794 FR)using Chronopost and it shows it will be delivered 9th Wednesday, but i never received the goods. Who is your partner in India that handles your shipments? please provide me with contact details so that i can contact them and esquire.

Customer service phone male
Mr. Michael Coffey TellsAug 19, 2015

I am trying to get my package released from customs in France. The tracking number is XF921364460FR. The sender, Galerie Hus, which is sending me a lithograph, is not help at all. They told me to call you, but the phone number 33596574545 does not go through. I am in the US, awaiting delivery. There is "missing paperwork" which made be a need for my phone number, though I gave that to the Galerie Hus. It is or , both US numbers. Please advise.

Customer service phone female
Ms. Callan Mrs TellsApr 10, 2015

Where is my parcel the the courier could not find my address I do not think he even looked for it it's very easy to find never never had any problems before. My order number is . I am really up set about this I won't to know where my parcel isMrs v callan.

Customer service phone male
Mr. Hannes Croucamp TellsApr 08, 2015

To whom it may concern, One of my suppliers in France send me a package to South Africa (XF918500868FR)using Chronopost and it shows it was delivered, but i never received the goods. Who is your partner in South Africa that handles your shipments? please provide me with contact details so that i can contact them and ask for a proof of delivery. Kind Regards, Hannes Croucamp hannes. Co. Za.

Customer service phone male
Mr. Yakub S Dadabhai TellsApr 07, 2015

There is no proper status of my parcel which was shipped from choronpost frace on 02/04/2015 tracking number is xe313775949frplease oi request you to kindly revert me back with the possible outcome as those documents were so important i need them for my france visa as i don't have enough time to wait for it. awaiting your response. yakub Suleman Dada Bhai.

Customer service phone male
Mr. Mukhitdin Ishmatov TellsMar 29, 2015

Re. XE313861470FR sent from Alfrotville France on 25. 03. 15, Arrived in Doha on 27. 03. 15(depot 0918-275)Dear Sir, Madam, I should have received a courier on 27. In your website I understand your service/agent in Doha came to the appointed address and could not deliver the courier. - If the agent is really working in Doha he/she should know that on Saturday office is closed as in Qatar weekend days are Friday-Saturday. Hencem Saturday in Qatar is like Sunday in Europe - Besides, in the receipt my wife has given two contact numbers: one office number and one mobile number (974 6631 1864). I do not have any missed call in none of my telephonesPlease ask your agent in Doha to call me ASAPm I urgently need courier I need the document for my visa application and losing daysthanks in advance for your urgent considerationMukhitdin Ishmatov 974 6631 1864.

Customer service phone male
Mr. Randy TellsMar 10, 2015

Nothing Rien. 30 seconds of message, only in French, then disconnected. My package sat in a warehouse in Miami for three weeks, the company did not call, and now it is being returned to the vendor.

Customer service phone male
Mr. Pranay B. Kothari TellsFeb 03, 2015

My tracking number is XE312758547FR. This envelope was given at CORBAS, LYON, FRANCE to be sent to Chennai, India on 26th of January 2015. The tracking has not progressed after 26th around 10PM. It does not seem to have left ST. EXUPERY, FR. MY friend in CORBAS has phoned several times, but is not getting any response. The document is urgently required for my Visa. Please can you trace it and get it delivered to me on top priority. Can I get a reply from you. Thanks.

Customer service phone male
Mr. Richard Fysh TellsJan 31, 2015

I must tell you that every single time Chronopost attempt a delivery to us you fail to find the house and then cause us a lot of aggravation getting the goods. You are extremely inefficient and utterly incompetent. You always say that you have not got sufficient information to complete the delivery, but you have our full address and all our phone numbers and have - eventually - been to the house several times before this. I hate you.

Customer service phone female
Ms. Medical TellsJan 30, 2015

The related parcel was not received Tracking number is HY257150728FR. There is no information or feedback according to the missing item. Can you please help where is the related delivery and who received it? The original address supposed to be Pfizer I laçlari Ltd, StiMuallim Naci Caddesi number 55, Ortakoy, Istanbul, 34347. Tracking number is HY257150728FR. The situation is the following the parcel was sent through “Chronopost France” from our offices on December 16th, with “Chronopost Networks”, it entered Turkey on December 17th and stayed at the customs until December 24th waiting for receiver feed-back (the mention is “no reply from receiver”) on December 25th 2014 (16h29), Chronotpost Networks forwarded the parcel to the transit company “ALI YIKILMAZ” for delivery.

Customer service phone female
Ms. Amal Ballu TellsNov 05, 2014

I am expecting the following package under tracking : XE 312259100 FR the tracking history shows that it has been delivered to Montreal and received by someone named Steve. My Address is 203- 845 Mc Bride Blvd New Westminster, BC V3L 2C2. Your parcel status is XE312259100FR : "Delivered" on Friday, 26th of September at 01:49 PM. You can consult the history of the routing of your parcel below

Customer service phone male
Mr. Sri Prabha Life Sciences TellsOct 29, 2014

Dear Sir, PTEU International sent shipping documents through your courier service (Chronopost) From Indonesia and the docket number is XE313606684FR dt 21.10.2014. But We have not received the above mentioned courier till now and we are unable to contact you as you do not have any branch offices and telephone numbers in India (As per your website) as per docket no the above documents reached new Delhi (INDIA) on 28.10.2014. Kindly inform us when it is going to reach us, because they are very important for us. Please do needful and earliest action will be appreciated.

Customer service phone male
Mr. Sharif Latif TellsJun 04, 2014

Dear Sir, We would like to humbly request you to inform us that delivery status of the EMS article number EE107810677BD. It was bound for France. It was sent to DAC- France Airmail Dispatch No.87/UN Dated:-10-11-2013 By Flight number SV-801/SV-143. We checked IPS Light site. You have received the dispatch number 87/UN on: 26-11-2013 (attached) and we checked Chronopost website the EMS item number EE107810677BD was received by your authority on 14-12-2013, and it was returned to sender on 27-01-2014, but the EMS item was not reached in Bangladesh till to date. Please inform us the returning dispatch particulars from Roissy (France) to Bangladesh. This is very urgent. We are eagerly waiting for your reply. Thanks in advanced for your kind cooperation. Sharif Latif Assistant Postmaster General Airport Sorting Office Bangladesh Post Office Dhaka-1229 Bangladesh. Phone is 88-02-8901100.

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