I called the customer care number because my caseworker is very rude and I do not think she understands herself what is going on to explain it to me what is going on I have been on disability for over a decade and need a little help understanding why my food stamps have dropped over 200% and nothing else has changed as well I got in touch with her supervisor who is triple the rude so I went to the Michigan Department complaints and they are both up there with numerous complaints so I call you guys because you are the customer care number and I get a whole total of five minutes to explain what is going on by the time I'm done I get hung up on so I truly do not know what to do anymore who do I get in contact with because I will be putting this on the Better Business Bureau I do not think that case workers understand that they're there to help us because we need help and then they get paid to help us and to help us understand why our case is the way it is truly disappointed.
Always the same response a busy tone, a automated message stating"we are experiencing high call volume, please try your call again later"
It's impossible to get through at the local dhs office they pick up the phone and hang up or they simply do not answer It's pure laziness. I'm thinking a call to my congressman is in order or better yet the attorney general(us) let's see how this looks on dhs(Wayne County, Lansing ect). BOTTOM LINE. MDHS is terrible the caseworkers are lazy to say the least and have NO compassion for people at all. The CPS workers are as bad as the assistance program, they lack education big time and are lazy which explains why kids are getting killed they remove kids from a home and leave them in a worse situation truly higher education level is extremely important.
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People with homeschooled children should receive more benefits because the other children get free lunches at school at that is also provided by the state. Parents who are trying to better their childs education and lives by giving that extra help if they can while they can should not have to sacrifice more than they already are.
Ms pasco will not return any phone calls or emails. I had a interview by phone, she never-ending called me. And now I have a letter saying I missed the call. I was sitter rights by my phones, no call. I call here's no call back and emailed right away, no response. I need to reschedule interview. Who can I call? My number is . SS368 84 3983.
I've been trying to get answers from case worker Cooper since December 5th 2015. I was told by her that she didn't have to give an answer on why I'm going through an issues that Lansing judge Feldman have me on my behalf in this matter. He stated within ten days to do what he said. Every time I go into the office I'm treated unfair and the staff is very disrespectful. I can not seem to get this matter taken care of since 2014 please help. Thank you if you would like either info please contact me.
I am locked out of my online account and need to switch mailing address to receive a new bridge card please .
My worker never returns my call. I also leave messages for her supervisor and same situation. I end up calling the senator's office for help. I hate doing that because I know senator's office is busy with their stuff. Warren, Michigan DHS workers need to start paying attention to the people.
It has been almost a month I filed for food assistance on my bridges and no response my worker rescheduled me and she never called me my case was dropped 1 ms Holmes has not returned my calls her is I called her mailbox it was full I called her supervisor she didn't return my call and her supervisor and she didn't call back either I am on a walker my I have to go to the doctor regularly and do not appreciate going to store and getting turned away for food and have to worry about food person that took me wanted to loan me money to pay for my groceries I would of done it, but I already borrowed 500. 00 for food. My number is .
To whom it may concern:I'm disabled I get Ssi the last time I had food stamps was Nov I need help here I have to small children I go to churches this is not right, but I still get my FIP cash please help I'm very up set here.
Wexford Missaukee County DHS caseworker does not return calls to clients. Pearson or Bandlow. I called as scheduled got answering machine.
My mom and dad make me go in a dog cares at my nesrty home and i have not eat in 22 day and my mom and dad put pill up my, but and my mom and dad doing grane this in a pop can and my mom and dad doing whint this in them noet and in my noet to help me and my three sisters and my one barents at 7715 beech daly taylor miching and we ment oven 59 day of school