I spoke to a lady in customer service today, Christina. She was very pleasant and helpful. I wish I had been communicating with her from the beginning. I can finally send back my wig, but I have to pay for the Shipping )not happy), but I close out this chapter.
I am trying to return an item. I received an email claiming the information for return has been emailed, but I have not yet received it. If they can replay to an email, which I did get, why not send the instructions for return in the email. I am ready to contact my county attorney.
My order number is HS15120402311 do not have shipping details. When is my order coming in.
I have informed UPS that I Do Not have my package. The represent told me the package was delivered to the wrong address. UPS will be conducting an investigation. I am so upset that I do not have my wigs that I have ordered from your company. I have used your company several times. I have never had any problems in the past. However this the last time that I will use your company.
I'm trying to place an order, but I can not go through, really need help coz I need to pay right away. This is the chance I'm not busy.
Hello my name is Geraldine I placed a order 02/27/15 I have not gotten a confirmation number tracking number any information at all I have left message to have a call back and still nothing please resolve my issue I have left call back number with my voice mail
I place a order with you all after. four on the 23 and it's the 26 and I haven't received my order hs15022309349 that I needed before 6am on the 27 so as your see I'm upset what happened to 24-48 hours shipping. Promise.
I ordered two wigs on Monday, 02/9/2015 2:00 pm central time. I spent 17 dollars for three day priority. I have not received wigs even though it stated as being shipped. Today is Sunday, 02/15/2015.
Hello. I placed an order with Hair Sisters.com on February 6th 2015. The units I ordered says ships same day. However I have yet to receive any correspondence saying the items were shipped. Also there is absolutely no tracking information available. I have not been able to speak with anyone via phone or email. Please help. Thanks.
Hi, my name is ElizabethArredondo and I have a problem in the chek out of the Hair Sister web page, I need your help. My telephone number is . Thanks.