I'm in the state of Tennessee trying to add money to an account for Knox county jail and I do not have a bank issued credit or debit card is there any other form of card Greendot or anything I can use to add money to the inmates account ?.
I keep waiting for a verification e-mail. I have asked several times to resend it and I have not received it yet to put money in a an inmates account.
Have had account previously and forgot password. Said an email would be sent. Never received. Hit resend several times with no email ever being sent. Tried creating new account with same results. No email ever being sent. Checked spam folder for emails. Nothing there. Your whole web page is user unfriendly and I would think you're losing business because the programing within the page is deplorable. If I can not use your service, I will be forced to drive to the jail and use the walk in ATM there, which I am sure others are doing because they can not use your service because your web page is so hard to use or does'nt work. Atleast not for me. If you would like to retain me as a customer, please call me on my cell or maybe email a sure way to do something as simple as setting up an account.
I can not sign up will not give me the option to sign up.
I sent an inmate 40. 00 earlier today and she hasnt received it.
Hi. My name is Chanelle Brooks . I added about $130. 00 onto the jailatm washoe county sheriffs jail. I requested a refund about a coupe weeks ago and I never got any of my money back at all. So I would like to get my refund back in a check as soon as possible please. I do not have a current address at the moment. So if you could please send it to a local post office here in reno NV I would greatly appreciate it.
I need to get emails sent to me earlier in the year and is that possible.
The website will not accept my payment. Saying unable to process due to missing or invalid mandatory field. I need to speak with a representative.
Hi I ordered commissary for inmate Donald Anthony Williams at the Clarke County Jail in Athens Ga. He didn't receive it what do I do? My name is Angela Gladden I can be reached at .
My credit card number was used on 9/21/2016 at 5:49pm EST without my consent. I am not asking for a refund, however I do want my email address and credit card number removed from your website. The charge was for $40, account number 5149500, for a Carl Hodges. He is in the Western Regional Correctional Center. I would like to have confirmation that this has been done. I have tried calling all numbers listed and I am told that those numbers are incorrect. Thank you for your help in this matter.
I order a inmate a care package and you took the money off my debit card yet he has not received his package whats the problem.
I an traeen pay sub pack for my family, and the sistem say my debi card is no working. Estoy tratando de poner un paquete a mi familiar pero no acepta la targeta el sistema por favor mi gmail es
I'd greatly appreciate any phone number you might have for jailatm. I'm having no luck finding a good contact number. I hope things have been resolved with the issue you were having.
I set up account yesterday morning for my daughter and nothing has been taken out of my account yet at all. This should be quick and automatic with all the technology we now have. Now having to waste my time and call JailATM and wait forever on phone to correct the problem.
Your phone number for customer service should be updated it's only for phone calls and also the website is down please get it up so my inmate won't do without decent food for a week.
The site not working why is that's its not letting me go to site at all not even on my phone or computer.
Hey i am trying to log into my jailatm account, but having problems is the website down?.
I'm having a problem sending money to inmate in Fannin County jail. Others have also have problems with your site. Can I please get some assistance so I can send the money. Thank you.
My fiancee received my first email, Why is not my fiancee receiving my last email it is the same basic nice language no profanity or anything, just sexy, feely stuff and that was sent to him, and my BIGGEST COMPLAINT is that he has sent four emails to me and I haven't received one from him? It is Washoe county jail. Please let me know what is going on. I use Spectrum/Charter, I am tempted to go to another emailing service, what is going on.
Was wondering how long the depositdeposit takes to get to the inmates account after I deposit it? Immediately or how long exactly ?please respond asap.
I'm trying to see how can I send money to a inmate that's in North Carolina I went online to Jail Atm I want to know if it's going to the inmates or is going to somebody else I need to know how to send money ASAP if you get this please write me back thank you.
Tried yesterday and today to send out $ on the website with different cards and it is saying unable to process. Something wrong on your end.
We have tried to set up an account with a user name and password, but we never get a confirmation email to confirm or finish it. We've tried to call your support line, but it doesn't accept our zip code. We do not know what else to do.
I'm trying to purchase emails your system keeps changing my expiration date
I am having the same issue! i too called the number it was secures and they do not serve the jail my son is in. He is in nc I'm in tn. At the jail atm. Con i tried to set up an account for three days now, it keeps telling me i need to confirm my email, however they have not sent me the link to confirm the have not sent me any emails. Have you figured out anything? if you can help me i'd be so thankful. I called the jail and asked if their was another was to deposit money they said yes in our lobby! well i'm not driving to nc to deposit money. This is overwhelming for families who have loved ones incarcerated. My
I just received this e-mail regarding the money you took. This amount was disputed by your company when I had called to complain. You then blocked me from putting any money using a card, and had to Always have cash Now you say was your mistake Which I knew Already. As of 3/18/16 you Took Another $35. 20 from me WITHOUT my Consent Interesting how you could do that Considering YOU blocked my card from being used to apply money to my sons ACCOUNT I WANT THAT MONEY BACK IN MY ACCOUNT IMMEDIATELY .
I just received this e-mail regarding the money you took. This amount was disputed by your company when I had called to complain. You then blocked me from putting any money using a card, and had to Always have cash Now you say was your mistake Which I knew Already. As of 3/18/16 you Took Another $35. 20 from me WITHOUT my Consent Interesting how you could do that Considering YOU blocked my card from being used to apply money to my sons ACCOUNT I WANT THAT MONEY BACK IN MY ACCOUNT IMMEDIATELY.
I was wanting some more information on the Jail Atm such as how much it cost per month and what I need to do to get this set up. My phone number is .
My phone number is . I've been trying to sign in at Jail Atm, to deposit money into an inmate's account. The site is showing service unavailable. Is there a temporary problem with this website? Thank you, in advance.
My son has been incarcerated for a traffic fine and I have been trying to post bond using jailatm for the last eight hours. The jailatm system went down, and eventually came up. He has been booked for eight hours yet I can not pull him up with his name or ID. Systems should have ran their updates by now. VERY DISAPPOINTED THAT JAILATM TAKES A 25% FEE YET REFUSES TO PUT A CUSTOMER SERVICE PHONE NUMBER ANYWHERE ON THE WEB. WHAT'S WITH YOUR COMPANY Anyone out there know how to contact JailAtm? They advertise that you can deposit funds over the phone, but correct number is listed. I have tried them all.
I received an email from a loved one that's incarcerated on 2-13-16. However I just found out today 2-22-16. I setup an account and emailed him back. How will he be notified that he has an email? I'm pretty certain that he is not still checking his email to see if I wrote him back. Because of the time that's gone by. Not a complaint. Just a question.
Hi I was trying to put money on my son book, but could not locate the jail under your list.
Why can you not take the money off the account of the inmate when you send an email instead of making double deposits. she now has money and i still can not send her emails why, another way for everyone to make money?.
I am trying to put funds on an inmates account using jailatm.com like I always have, but for some reason I haven't been able to for a couple of weeks now and I tried calling the number listed for customer service and even speaking to representative online, but they said that the number I called was for secures correctional billing and that they are a separate company from jailatm.com, but what I'm not understanding is why the number was listed for jailatm.com and that's not who it was when I called or spoke to a representative.
I have tryed over and over to create a account to send money and packages to my son at Carroll county jail. My name is Mack Ivey .
Why is there not a number where you can talk to anyone about e-mail issues for your company. It says sales are final and no refunds. This is fine except my card says I still have money left that is used for your site, but your site now tells me it cannot access my card when it has been doing so for over a week. Am I suppose to take my card and go put more money on because it has only $3. 00 left on it. Is this something worked up with the card services to force people to have to replenish their cards more often when some people can not afford to? Please send a reply as to why this happened and I cannot use the full $20. 00 I put on this card for automatic withdrawal in the first place because it took the first $17. 00 with no problems.
I need help as soon as possible contact me at 9048039853 or 385380885.
Jail Atm is not working would you fix it thank you.