I want to complain of service, my mobily elife in my home is not working(router ok, but internet not working) since Saturday 11/12/16 and I go to mobily branch in tahlia Jeddah the customer service staff he said some of elife team will call me to come to my home to check the line, but until now nobody call and still not resolve the problem. Please take immediate action as soon as possible. ID2174907192 and Subscriber 81 Mobile 0543859066.
If I recharging money without any information always cutting from my account. If calling not getting proper reply. Number 0561435148. Can you give the details of my account. This same sitution cotinueing I will this SIM. Donot make foolish the customer. Torchering too much.
Please arrange to continue my mobily phone number is 0546698662 and ID number is 2338151265 as my phone is not charging the coupon and showing to contact mobily office, so it is requested to update. Thanks with regardsKuldip Singh .
Hello i called Mobily customer service for complaining about my balance deduction, but instead of refund they deducted my remaining balance. What a worst service. Its sick, made me tired. You cheat us Mobily. Am gonna close my sim.
Mobily 17month data Sim to much slow How to solway this problemSeariyal number 8947099
Port website is opened at video up. Net at adult options. Please block as soon as possible. Thanks Reza.
Dear Mobily customer care, I bought mobily 4g router connection. My SIM number is 1176612, but i am getting speed less than 100 kb. Kindly look into the matter and help to resolve. Thanks.
My mobile number is 0562428293. From yesterday whenever any call comes mobily tower is reduced or there is no tower at all. Otherwise five stand tower is always there. Whenever call comes the tower is reduced to one or nil and the phone is disconnected. Please try to rectify my problem as soon as possible.
I have Mobily Postpaid/Prepaid SIM, but since i took it its not working remain unused, but and now showing due of SAR 500/- to settle.
I have subscribed Salah timings and dua in my mobile for this daily some amount is deducting from my mobile so my kindly request to you to unsubscribe the daily Salah timing and dua from my mobile to avoid the losing money from my mobile. Kindly advise how can I unsubscribed.
Mobily.com. SaDear customer, Your current LTE device is not compliant with mobily network. To enjoy mobily services, please change the setting on your device to LTE TDD, otherwise if this option is not available you may choose to use 3G or UMTS network.
We are using 4G Router of Mobily last ten days. First four days its working good, but last 4-5 days we are facing problem. Its very slow. Can you solve the problem? Right now we have some requirement, if you are looking good other wise we will look other solution.
Can you please advice me, how can i change my Wi-Fi. Password? its running very slow.
Sir, some one keep on harassing my children in my origin country India his mobile number is as follows 0544751696 and 0549563406 Kindly look into the matter and please let inform me through mail or on phone. Thanks Shahid
I am fedup of complaining Customer care regarding Internet speed issues, I have purchased SAR 350 unlimited Data package and the speed suddenly reduced to 100 kbps.
This happened last month also. Costomer care blocked my number, so I cannot contact customer care.
This is my last, if the issue do not resolve in two days I have to portout to STC.
not able to connect customer care, call me immediately.. I have multiple problems with my connections, otherwise I have to look out for portout to HTC.
I am using Mobily 4G router 2MBPS since approx two months.In starting it was working good, but now it is being very slow.when green light is displaying in router it become very slow, but when blue light is displaying in router it become bit fast.My router Serial number is - J236239345.for any other information kindly contact me on my mobile number - 0581456840 and Email
Please resolve my problem as earlier i am facing so much problem due to this issue.