I called support and the woman who answered said I had to email support, I did a month ago and never received a response. I wanted to cancel my acct, and she lightly laughed after I informed her I COULD NOT CANCEL on MANAGE MY ACCT page. I am and still outraged
My daughter has had a man exposing himself to her, saying his 13 when his clearly not he hasn't shown his face just his privates ! And disgusting messages, stating his hot and naked ! Once he found out that he was then caught out by her parents and it was not my daughter he then logged off . His user name is Dominic . What can be done with regards to this as he clearly is an adult not a child and exposing and messages that was sent are disgusting and he needs to be reported .
Hi could a member of your team contact me on the above number to discuss a member who has hacked into my daughters account and preformed sexual activities to her this call back is urgent as this has been reported to the police whom are coming to interview my daughter tomorrow evening and accsess her phone i need information of the times this member joined a group chat my daughter was on please. Regards lisa
I keep receiving verification codes to my phone, but I do not have an account with you all. Please help. Thank you.
I have tried to get some help with my account and had no luck going through the channels provided I have also found numbers to call and ask for assistance and that too is a dead end. Can someone please help with my account as it is used for webinars for our products.
After calling and not retrieving message from customers i find unfair and unprofessional. I tried steps to delete photos and videos and it didn't give me the garbage can option to delete on my cell phone.
Hello, I have recieved an email from someone through Oovoo saying that he added me to his contact list on Oovoo. Does he have to add me manually, or Oovoo sends this message to all of his email contact automatically? Thanks.
My kids have downloaded this app to their phones and I got an email today proving that this app is just as bad as if not worse than kik and instagram. The email was showing a list of people that they may know and gave them the opportunity to add them. One contact was named COCK and the picture was exactly that. Fortunately I saw this email before my 11 and nine year old daughters did. I am appalled by this, it's grounds for seeking council to have this site banned. What do you suggest can be done to correct this from happening again.
My daughter and friends keep receiving illicit sex videos from men who know they are sending them to children,, police have been informed in the UK and are looking into this. How can your website allow this to keep happening? These are older men targeting girls as young as 11 I am disgusted. Your site should be closed down to prevent this abuse to children who innocently use the site to talk to friend. I would like a response to show the police in UK.
Can you please reset my oovoo password?
What the hell. Voice mail. Really.
I had purchased a premium plan in April'13 and deactivate in May'13, but even though some transaction were made in Month of June and July through my credit card. You are requested to kindly stop any further transaction with immediate effect. And if possible please make reverse entry of such transaction in my credit card. My ID was Kindly revert back of confirmation on same mail id.