Hi I order part on 3/10/16 and how place order the gay he told me he doesn't have supervise and he want me to pay for the part I didn't order it and I like to make this things gate right he is so an profshional so pleas I need help ???????
I ordered a rear brakeshoes and a break sensor for my 2012 BMW X5 neither one of one fits for the car I can not reach you thru costumer service number Please advise how can I exchange them order Reference 4595993 and purchase order 4596011 also has two reference ref1 75811682 and ref2 7254971 thank you.
Can not contact you, no good on phone numbers, same on web site. Need info to return item time running out, tried several times for coupon ng. Orig order 15-21559776 radiator my email Phone 7187380013. Name Louis Federico.
I just place a order over the weekend the order number is 15-19659767, after a few segond I was trying to contact Parts Geek, No answer, No telephone number and the only number Parts Geek have online doesn't work they never pick up the phone still today, the wheels I ordered they might be come without the center caps, all I ask is Parts Geek provide me the part number of the center cap I ordered for me to able to order the center cap some where else, otherwise I don t need those wheels and the order have to be cancel or I will decline this transaction.
I have tried to get an answer to return parts and a core for an alternator, but have received nothing from them through their customer support ticket system. I can not even add another support ticket.
I Purchased a left (drivers side)front axle for my 1999 Honda Accord EX 2. 3l Manual Transmission. They send me the wrong part and refused to pay for the return which in turn cost me $16.77. This is the worse company I have ever done business with and I can assure you it will be my last.
Horrible customers service. Never answer the phone.
I have called over five times and waited at least ten minutes each time and put on hold and still had no one to speak to. I was sent the wrong part for my vehicle Alternator for 2002 BMW 745i (which my car is still at the dealer waiting for the original part), but I can not get a RMA Number from the Customer Support Ticket System which it has been over four days since I emailed them my complaint. Then they tell you on their website you have 30 days to return items. It has been 12 days and I haven't heard from Parts Geek or spoken with a representative.
Useless Never answer their phone and never respond to emails. Stay clear of this so called company, nothing, but frustration and crap rock music .
The website does not have a phone number. I had to go on line to find a number. When you call, eventually the phone will be disconnected. I sent a email and they responded that i would get a response within 24 hours. It is now 24 hours and I have gotten no response. DO not purchase any thing from this company.
Extreme lack of customer service, they refuse to talk to customers on the phone to resolve issues, they keep directing customers to fill out a support ticket which goes no ware, but in circles, need to be banned from the internet until they get there act together.
I cannot get any response to my many questions. Someone else placed my order 11-9226795 on August 12, 2013. I do not know when the part will arrive, nor do I have a sales invoice. Your link took me to a freeshipping website, but they said they do not have a rebate for me. I NEED TO KNOW THE TOTAL AMOUNT, PLUS SHIPPING AND DATE THE PART WILL ARRIVE. I WOULD APPRECIATE AN ANSWER. YOUR EMAIL SAID IF I do not RECEIVE AN INVOICE FROM YOU, TO CONTACT YOU. ALL I DO IS RUN INTO DEAD ENDS. I NEED A CONFIRMATION PLEASE.
order number, 11-9226795
I ordered a radiator about two weeks ago and while in transit the shipper said it got damaged. I never received the part and UPS returned it to partsgeek. When I tried to ask if they were going to send a replacement, I couldn't get a straight answer. They just said that they would refund $ someday. I said I wanted the part not the money. Now I am getting messages saying I need to return the part, UPS showws it was delivered and signed by partsgeek. They also have a 30 days refund policy. I have no idea what they are doing and can not call them to work it out.