I am trying to get an answers to several questions about an order I received and was told later I could get the item free, the other is about a coach purse that I received that was in terrible condition and the lady told me to mail it her and I did and now she says although i sent her the tracking number and she checked her post office and they said they placed it in her mail box, it was a purse I wouldn't give my worst enemy.
I ordered some things from Poshmark and they were supposed to be paid for by PayPal, but instead they took it out of my checking account and it has caused a real shortage on my bank account. Can you please help me out here. They were for $18. 95, $14. 95, $23. 95, $15. 95. I do not know what to do. I have just been told I only have two weeks to live and we are having to file bankruptcy on Friday, I can not pay for any of this.
I ordered a coat and it was listed under womens large. The coat is a juniors or youth large. I put in a claim and posh denied saying it was advertised correctly. I am out 65. 95 for a coat I cant wear. Sooooo mad.
I accidentally used my own shipping label instead of Poshmarks label. The item has already been sent via USPS Priority Mail, item tracking 9505 5108 5841 6252 0277 82. The order ID on Poshmark is 57d0c07b17535ce71114917c. Please contact me regarding this issue A. S. A. P at . Thank you, Melissa Allen .
I want to order or purchase a karen scott blouse that is raspberry white
And gray through Tammy Ann's closet or taammers69 I would like if
Someone would email me back please I really want to purchase the blouse thanks Shanna White .
I want to purchase a karen scott blouse that is a large raspberry white
Gray in large from Tammy Ann's closet tampers 69 it keeps saying it is
Not for sale I keep seeing it and really I want to purchase it could I have her email please.
I signed up for Poshmark and it wouldn't let me login it said incorrect password or user name i tried to login several times. I started over and changed everything except my email. After i did that and tried to login again the same thing happened. Please help. If i sent this message before disreguard this. Because when i tried to send it before i do not know if it had all the email information.
Hi there, how are you I was trying to get a check from you guys. The status says mailed, but i do not see it in my mailbox. Can you help me witg it ? Let me know what should i do. Thanks
Have a good day.
Your web site drives me crazy Could you fix it so that when you click on to look at something it doesn't return back to the top. Most websites return back to the place you were looking. I find myself constantly scrolling to find where I left off and often just bag the whole site because it's too much work. Thanks. Kathy
P. S. The e-mail address listed on your "contact" page does not work. Seems like you guys need better IT people.
My name is Debora Bunch and I purchased apprx 3500$ from Poshmark in 3days via Paypal. All sellers were pd and they froze my acct I did all they asked sent screenshot of Paypal acct my address soc sec my signatute and I have sent emails, but no reply other than do not send emails Its embarrassing bn in the middle of transactions and bn shutdpwn. I did all of that bc it was more informative than the Form. I replied yes to fillingvit out, but cant pront it and i am stuck at home w pneumonia and kidney failure from lupus. CAN ANY1 HELP ME. MY CREDIT IS EXCELLENT and TRYING TO DO CHRISTMAS SHOPPING IN CASE MY HEALTH WORSENS. CAN YOU MAIL FORM? OR CALL ME LIKE THEY STATED THEY WOULD? SINCERELY DEBORA BUNCH??.
Hi. I am having issues printing a label for order5787de12f8a073c3e4095735
Could you email this label to me so I can print out and mail item to buyer? (It is already late as I was on vacation when person made offer. I advised them I was out of state for the week). Thanks. My email is (you may have )
Also how do I request my $. I have this order and a previous item I sold. Thanks
I purchased shoes and they are dirty and worn. Shorly after i bought them i was admitted to the hospital back two back, i am also legally blind and physically disabled w/ diabetes and leg amputation making me wheelchair bound. Its hard to do daily activities. I would like to speak more about the situation i can be reached at I will be waiting for the call. Thank you.
I'M CONCERNED about a purse that was send back due to photos supporting that is was cracked and dry by the buyers statement that I have. Being i want to make my customers happy i do not mind, when it's a false statement and a new purse then I do, I'm willing to ship this free of charge for you to see what is not as described. This could of been another purse, I have no idea. Why not send photos that was taken to the seller to verify this dispute?.
You sent me a return sticker to mail my unacceptable item back, this was two weeks ago, I know you receive the package, why haven't anyone contacted me, you have you item, I would like to have my money back, please do not have me to file a dispute claim with my bank, because I do not care how long it may take I will filed, Please contact me at this number no longer than 12 hours if not I'll will file a dispute claim, and will no longer order from you, and tell all my co-workers and friend about your service. Bessie Hall cell-, home
This is crazy, no phone number. I need to pay for three items and Vanilla prepaid will not let me, due to putting the no on site and you keeping. I can only purchase with you, customer care, taking the card and not saving number. I enjoy Poshmark, but this is crazy. These three people are waiting for their money, I have money on this card, 360. 00 and I spent close to 400. 00 this month. Judy Denton 101 west 2nd st madison ind, apt 102.
I have problem that the item already delivered for my customer she will get it today may 21, but I used my own shipping label, so you guys can not released the money to me, my tracking number is 9505 5152 4487 6140 0503 04 and My order number is 572fe76f4796, can you guy assist me please? Can you guys change the shipping label that you guys gave me before to the one that I just gave you guys. Please, help me, cause my customer had the item, but I can not get paid so I'm scary about scam. And my phone number is 3219001367.
I cannot log into my account. There is a pop up that keeps showing up on the log in page which states: I'm not a robot. Has circle of arrows with the logo of recapture on it. Do you know how to get this corrected? I have no idea where this box came from and do not know how to delete it or to get my log in password to be accepted so I can shop. Major problem. Thanks, Bcomer phone .
I am asking about account blazer90. I am noticing that my sales redeemable balances are decreasing when I make a Poshmark purchase and then the sale is debited to my credit card. I do not see my subtractions from my redeemable being recredited. Basically, I am paying twice. I will not make another Poshmark purchase until this is resolved and I understand if I am charged from my balance or from my bank debit account.
I had bought a coat at Kmart brand route 66 and I kept feeling a sharp pain in my left shoulder and finally found a rusted needle inside coat still attached to the thread. It it still attached a rusted needle. My phone number is . This is a kids coat lucky a child didn't get it, but I am now going to doctor due to rusted needle that could be infectious. This is a serious matter you need to contact me immediately before I seek legal advice.
I cant make an offer or buy anything for three days now and also cant make an offer. I get the message "unable to buy". I did buy two bundles last week. Whats the problem?.
On Jan 14 2016 I placed an order from jahislove9 closet and have never had a shipment notice, nor received my order. Please let me know how to cancel this order. Thank you so much.
Wow. Im having the same problem! i bought a pair of $85 "skinny" jeans. Received them n they are a "straight" leg. Emailed right away. Screen shot the listing n they keep telling me it says "straight" it dont. I want my money back. I also realized i got charged. 99 for shopping and i was supppse to get free shopping on my first order. I say we get an attorney. Apprently we are not the not the only ones. I tried calling their number n it wont connect. Email me Vino.
My item received was not at all what the description or the pictures described. I read that the company will help you out in a 72 hour window however if I purchase the item last Thursday and received it this Monday, December 21 how in my supposed to get help and return the item. It was false advertised.
After making over 30 purchases on Poshmark seven have resulted in dissatisfaction There is no area where I've seen a "customer service " and the site is pretty slim as far as CS goes?I'm now dealing with a return that I have to print my own shipping label for and I am unable to do so?How do I return this item without paying for shipping twice then?WTH is going on with Poshmark?.
Hi my name is Lexi Westfall . I order a hoodie and paid with a MasterCard gift card. I do not have the gift card anymore for my money to be refunded on. Can you please help me in resolving this issue. If you have any questions. Please call me at . Thank you.
I purchased a red and white Taylor Swift jacket from Poshmark on Wednesday. It said the jacket was available in size small. When waiting for the CC to be approved it said reserved and when it was approved and I received a approval it said sold. I am now being told my order was cancelled and I am not given a reason. It seems like false advertising to me. Is it or is it not being shipped to my brother in law as my great niece wants it for Christmas. I am not contacting my lawyer until I hear from you.
The phone number listed for Poshmark is incorrect. Can you please have it removed so that other customers avoid running into this problem? Poshmark does not have a customer service line, they offer email support.
No answer, and it's 2:25 on Friday. I'm trying to upload new items I've photographed, but the website keeps wanting me to accept sending the info to FB, which I do not want. It will not accept that, no matter what I do, and it keeps sending me back there, no matter how many times I cancel it and press 'send back to Poshmark' - so I can not load the rest of the items onto my Poshmark page that I've photographed - I'm stuck, my Poshmark website page is stuck trying to force me to accept the info going to FB. Please Help.
I ordered this Louis Vuitton bag because the seller stated it was 100% authentic and I just received it, but their is no date code and the LV logo is upside down. I trusted that Poshmark would authenticate the bag before shipping it out. I didn't pay for a fake Louis. I'm very disappointed and expect a refund in full.
I paid $128 on a pair of timberland's last Thursday. It is now Tuesday and I have not gotten a shipped email. I already paid. I don't know why it hasn't shipped yet but I would like the shoes or my money back right now. I will get serious forces involved. You shouldn't be having this website/app go on if you're not going to ship the items. If I don't get a shipped email by Friday. I'm calling the police. This is ridiculous.
It's happening the same thing to me right now. I ordered something last Thursday and i still haven't gotten a email back saying it was shipped. Did you ever get your thing you ordered or a refund ?.
Good Afternoon Poshmark, Its really sad as a seller on your site that there is no direct number to speak with someone. I have an issue regarding order 56029f86d4486cbb5502689d. Buyer stated item is not as described and has submitted supporting documentation. How so and how can you honor that. Buyer could send any photo of any pair of shoes to you as supporting documentation. I am very upset as a five star seller and that I have to wait additional time for the release of my funds. Ive tried calling your so call customer service number and email and responded back to initial dispute. WHAT KIND OF SUPPORTING DOCS CAN A SELLER SEND. I am very upset with your site and if this is not resolve, I will close account and have those I refer close theirs too. I will not provide my cell since this a public site.
This to complaint about your turn around answer to request of a refund after posting there is a refund after seven days I ordered something and emailed several times if this is not taken care of with a real response. That is all I get is a robotic response the same every time I contact support for Poshmark, This is concerning order number 55f8830e51eb5c94aa2ab6le. If this isnt taken care of I will contact my back to morrow for a full refund as I haven't gotten any real answer to my question after eight DAYS. Your policy states seven days I can get a refund if no response from seller. I have made several from other seller, but I will not be buying anything else as no person to speak too. The number listed doesn't not say you company name or give the right number. You should not take money if you have not sent item your selling not good business. Thank You Cora H Thomas .
I have sold item for $140, but when I check my balance I am taking only $95. 01 what does it mean? I supposed get back $112? or if shipping cost ($4. 49) deducted then it should be $107. 51. It says 80/20 for the fees. It's rip off. I have more items listed for sell. But I am going to close my account if the do not respond me.
I need a refund for a pair of black men's shoes that's not described or way too small. I informed the seller within two days as I received it and she replied on the third day that she's not refunding it. Will ship this tomorrow. I NEED MY MONEY BACK. Thanks you.
What do I have to do to order the size 16 New York and Company white linen slacks? It has been impossible for my log on information to be accepted.
I paid for and purchased a vest on 29th of January. The order number 54ca4f2d7834. While I want the vest if she is not going to ship it i want a refund. Thank you.
Good evening, My name is Najla, I had an account with Poshmark under and now appears that I have two accounts the second one as I'm trying to delete the second one that I do not want and I do not know how. My first account appears inactive for me for seven hours. I need help to solve this issue. Thanks. Najla Karvig.
I have two Poshmark accounts. Can you please combine the two into one? I would like put with I want with a yahoo address placed or moved to with an email address of Please move all of my items to and close down Thank you for your help in this matter. Please use the photo on Iris Knight.
I gave an old email address mistakingly. Now I am unable to trace my order from mary7500. Please forward my info to the correct email. The old email was Edu the correct email is Thank You.
I bought a jacket from nattyg115. I was waiting for it to be shipped. The order was in delivery in progress. Now I noticed that my order says canceled. I already paid for it, why was my order canceled.
Every other shopping site on the internet has a way of getting in touch with the sell, but you do not. I need to get in touch with Abby's closet I wanted to find out if she still had a pair of shoes available as they seemed to just disappear from my likes and her closet. I am very interested in buy these shoes at her asking price. Can you help me?
I listed my items to sell. I am an honest Person and not a scammer. I posted a New Hobo bag with tags. A buyer FabFox16 wanted to trade on something else in my closet. I do not trade. She then turned around and Purchased the bag. I wrapped it in tissue with a nice thank you, letter and sent the next day. She then received the bag. Opened a case on me, saying item was not as described took a Picture of a guady necklace and sent it to Poshmark. I contacted Poshmark immediately to resolve this. They said they would investigate and item was being sent back to take Pictures notify when received. Well I got the necklace that I have never even owned in the big box I sent hobo bag in with the tissue paper and note that I sent her. I then took Pictures and sent to Poshmark. Read on.
I was calling about a purchase I made and its saying i received it and have not. Please look into it and see were it was sent too please. cell.
I Unable to get a response from Poshmark. I purchased a purse, questioned its authenticity, they said it was authentic. I then resold it on Poshmark, that buyer questioned it, they said it was a replica. The purse is on its way back and I am out of a lot of money And I can not get a response from emails, facebook messages, or phone. I sell on other sites, and they ALL have a way to contact them and talk to a person.
I sold a pair of boots listed the boots for 150. 00 agreed to take a loss at 70. 00. I listed the boots as gently used. Worn one time. Had a couple pictures. I shipped these boots the seller complained. Said boots were not as listed. The boots were as listed they still looked brand new. Did not have any flaws, nothing, just paint worn off the bottom from the one time of wearing them. I do not get it. I thought my boots were gonna be returned. I guess i got a credit cause the 56. 00 showed up in my account. I need help here. Cause I only have 29. 00 in my account. I did buy a pair of shoes for 12. 00 plus shipping. Haven't received yet,according to my calculations i should have 49 01. Left I only have 29. Can you tell me why i m 20. 00 short.
Poshmark has allowed me to be scammed for a purchase I made and complained numerous times about the order and did not receive assistance. Instead they allowed this scam artist to not only sell non-Poshmark items on her page, but allowed her to get my account deleted because of a threat I made about my money. They continue to not respond and I am losing money while I'm supposed to wait three months to have access to Poshmark. She returned my item to me and claimed she never received my return shipment. Weeks later o received the return to sender package. No money no account and the wrong item. Poshmark does not protect they're patrons.
My daughter username was InspireBoutique and she was scammed by steph_palmer89. She sold a handbag and wallet to her and steph_palmer89 reported as bad and you told her to send the items back, but she didn't and you refunded her $ back. MY DAUGHTER DID NOT RECEIVE HER ITEMS BACK What happened to buying/selling on your app that we are supposed to be protected on? What was the purpose of you holding the funds for. Looks like steph_palmer89 has been scamming you also, funny how she knows how to work your system. It's going to be a lot of women DELETING their account in fear of being scammed. Mark my word.
My daughter has an account on Poshmark with the username Inspire Boutique and she was scammed by the username steph_palmer89. She sold a replica handbag with a wallet including the box and when steph_palmer89 received the package she reported that the stitches was bad, not because it was a replica; all of that information was included in the description, she even asked a few more questions and still purchased it. Well she received the package and reported it as bad and you held her money until she was suppose to send the package. Here's the catch. She sent a medium rate box back that suppose to contain the Vernis Alma GM(LARGE) handbag and wallet. THERE"S ABSOLUTELY NO WAY its in there and I told my daughter not to open it We immediately sent you emails telling you what happened, how she just pulled another scam, and everybody else she has scammed and also sent a video and YOU STILL refunded her money back. We need either her money back or her item.
My name is Tory Tom and I recently sold a Vintage Christian Dior purse and the buyer filed a "Not as described" report on my item. It is in great condition and I sent her a free gift also. The ID is 548c5117c8ce856eb1198108 my posh address is I will be happy to accept the item back I have been really trying to get a great reputation on posh, so I am very concerned for my closet to have only positive actions. My phone number is . Thank You for addressing the transaction for me and I hope to have the buyer pay for the returnsince she received a free gift. Tory Tom.